UPDATED 12/10/19

Privacy Policy


Michter’s Distillery Privacy Notice

Michter’s Distillery LLC, its parent (Chatham Imports, Inc.) and affiliates (collectively, “Michter’s”) respect your concerns about privacy. This Privacy Notice describes the types of personal information we collect about you through our websites and mobile applications that link to this Privacy Policy, and in connection with our products and services (collectively, the “Sites”). We explain here how we may use your information, with whom we may share it, and the choices available to you regarding our use of the information. This Privacy Notice also describes the measures we take to safeguard your personal information and how you can contact us for more information about our privacy practices.

 

Information We Collect

 

Information We Obtain About You

 

We may obtain personal information about you in various ways, such as when you visit our website, provide information to set up your account or visit our distillery/visitor center. The types of personal information we obtain include:

 

  • Contact information (such as your name, email and postal address, and telephone number);
  • payment information, such as name, billing and delivery address and payment card details, including card number, expiration date and security code;
  • online order history; and
  • other personal information contained in content you submit to us.
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    Through the Sites, you may be able to place orders for products or service using methods of payment that are provided by third parties. Such options provided by third parties have separate privacy policies that govern the use of personal information collected by them.

     

    Information We Obtain by Automated Means

     

    When you interact with our Sites, we obtain certain information by automated means, such as cookies, web server logs, web beacons, and other technologies. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server.

     

    We may use these automated technologies to collect information about your equipment, browsing actions, and usage patterns. The information we obtain in this manner may include your device IP address, identifiers associated with your devices, types of devices connected to our services, web browser characteristics, device characteristics, language preferences, referring/exit pages, clickstream data, and dates and times of website visits. These technologies help us (1) remember your information so you will not have to re-enter it; (2) track and understand how you use and interact with our products and services; (3) tailor the Sites around your preferences; (4) measure the usability of our Sites and the effectiveness of our communications; (5) provide customer support, and (6) otherwise manage and enhance our Sites

     

    Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use and enjoy all of the features of our Sites. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.

     

    How We Use the Information We Collect

     

    We may use the information we obtain about you to:

     

    • Provide our products (including delivery) to you;
    • provide technical support;
    • process and fulfill orders in connection with our products and keep you informed about the status of your order;
    • personalize your experience with the Sites;
    • communicate with you and provide customer support;
    • send you offers or other marketing or promotional materials on behalf of Michter’s;
    • perform analytics (including market and consumer research, trend analysis and financial analysis);
    • operate, evaluate, develop, manage and improve our business (including operating, administering, analyzing and improving our products; developing new products; managing and evaluating the effectiveness of our communications; performing accounting, auditing, billing reconciliation and collection activities and other internal functions);
    • contact you to market or advertise to you;
    • protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and
    • comply with and enforce applicable legal requirements, relevant industry standards, contractual obligations and our policies.

     

    We also may use the information we collect about you in other ways for which we provide specific notice at the time of collection and obtain your consent if required by applicable law.

     

    Third-Party Analytics Services

     

    We use third-party web analytics services on our Sites, such as Google Analytics. The service providers that administer these services use automated technologies to collect data (such as IP addresses, cookies and other device identifiers) to evaluate use of our Sites. To learn more about Google Analytics and how to opt out, please visit www.google.com/analytics/learn/privacy.html.

     

    Online Tracking and Interest-Based Advertising

     

    Through our Sites, we may collect information about your online activities to provide you with advertising about products and services tailored to your interests. You may see our ads on other websites or mobile apps because we may participate in advertising networks. Ad networks allow us to target our messaging to users considering demographic data, users’ inferred interests and browsing context. These networks track users’ online activities over time by collecting information through automated means, including through the use of cookies, web server logs, web beacons and other similar technologies. The networks use this information to show ads that may be tailored to individuals’ interests, to track users’ browsers or devices across multiple websites, and to build a profile of users’ online browsing activities. The information our ad networks may collect includes data about users’ visits to websites that participate in the relevant ad networks, such as the pages or ads viewed and the actions taken on the websites. This data collection takes place both on our Services and on third-party websites that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts. Our Sites are not designed to respond to “do not track” signals received from browsers. To learn how to opt out of ad network interest-based advertising please visit: www.aboutads.info/choices, http://www.networkadvertising.org/choices/, and http://preferences-mgr.truste.com/.

     

    Information Sharing

     

    We take your privacy very seriously, and we do not sell, rent or otherwise disclose personal information we obtain about you in connection with the Sites, except as described in this Privacy Notice. We also may share personal information with our affiliates for the purposes described in this Privacy Notice. In addition, we may share your personal information with service providers who perform services on our behalf for the purposes described in this Privacy Notice. We do not authorize our service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

     

    In addition, we may disclose information about you (1) if we are required to do so by law or legal process (such as a court order or subpoena); (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity; or (6) otherwise with your consent. We also reserve the right to transfer personal information we have about you in the event we sell or transfer (or contemplate the sale or transfer of) all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation).

     

    Your Choices

    We offer you certain choices in connection with the personal information we obtain about you. To update your preferences, stop receiving emails, or submit a request, please contact us as specified in the How to Contact Us section of this Privacy Notice.

     

    Other Online Services and Third-Party Features

     

    Our Sites may provide links to other online services for your convenience and information, and may include third-party features such as apps, tools, payment services, widgets and plug-ins (e.g., Facebook, Twitter and Instagram buttons). These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, is subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by us, Michter’s is not responsible for these third parties’ information practices.

     

    How We Protect Personal Information

     

    We maintain administrative, technical and physical safeguards designed to protect personal information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

     

    Legal Purchase Age and Minors’ Personal Information

     

    The Sites are directed toward a general audience of legal age to purchase alcohol in the United States. Michter’s does not knowingly collect or use information from individuals under 21 obtained through the Sites. Additionally, if we become aware that we have collected personal information from a child under the age of 21, we will promptly delete the information from our records. If you believe that a child under the legal purchase age may have provided us with personal information, please contact us as specified in the How To Contact Us section of this Privacy Notice.

     

    Updates to Our Privacy Notice

     

    This Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices. If we make a change, we will modify the “Effective Date” at the top of this page so you can see if this Privacy Notice has changed since the last time you viewed it. If we make a significant change to our privacy practices, we will update you by posting a notice on the Sites, by email or through other reasonable means.

     

    How to Contact Us

     

    If you have any questions or concerns regarding this Privacy Notice, please contact us by email at www.shop@michters.com. You also may write to us at:

     

    Michter’s Distillery LLC
    2351 New Millennium Drive
    Louisville, KY 40216
    Attention: Accounting

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